Light Star Logo

Our Story

From humble beginnings to Melbourne's most trusted cleaning service — discover the
journey that built our commitment to excellence.

EST. 2015

The Beginning

At Light Star Cleaning Services, our journey began with a simple belief — that a clean space can transform not just homes, but lives. Founded in Melbourne by a passionate team who saw the need for reliable, honest, and high-quality cleaning, we started small — just a few homes, a handful of clients, and a lot of heart.

Over time, word spread. What began as a side project quickly grew into a trusted name across Melbourne. Our focus has always been on delivering more than just a clean space — we deliver peace of mind, professionalism, and personal care with every job.

Today, we proudly serve families, renters, and businesses in all suburbs of Melbourne, offering everything from end of lease cleaning to carpet steam cleaning and detailed oven scrubs. No shortcuts, no surprises — just sparkling results.

Sarah Johnson - Founder
2020
Founded

Our Mission & Values

Everything we do is guided by our core mission and the values that have shaped our company from day one.

"To provide exceptional cleaning services that give our customers the gift of time, allowing them to focus on what matters most while we take care of their spaces with the same attention and care we'd give our own homes."

Full Bond Back Guarantee

We provide thorough cleaning to help renters leave their property spotless and secure 100% of their bond hassle-free.

Professional & Detailed Cleaning

Every clean is thorough and meticulous, meeting the highest standards without shortcuts.

Safe for Family & Pets

We use eco-friendly, non-toxic products that protect your loved ones and the environment.

Punctual & Reliable

We respect your time by always arriving on schedule and completing the job as promised.

Care Beyond Cleaning

We treat your home with genuine care, making sure you feel valued and satisfied every time.

Our Journey

From a one-person startup to Melbourne's leading cleaning service - here are the key milestones in our story.

2020 - The Foundation

Sarah Johnson starts Star Cleaning from her kitchen table with a vision to revolutionize cleaning services in Melbourne. First client: her neighbor Mrs. Chen.

2020 Foundation

2017 - First Team Members

Growing demand leads to hiring our first team of professional cleaners. We establish our core training program and quality standards that remain unchanged today.

2017 First Team

2019 - Digital Innovation

Launch of our online booking platform, making it easier than ever for customers to schedule cleaning services. We become the first local company with 60-second booking.

2019 Digital Platform

2021 - Community Impact

Launch of our charity partnership with The Make A Difference Community, beginning our mission to help feed thousands of people across Melbourne every month.

2021 Charity Work

2023 - Industry Recognition

Winner of the Australian Small Business Champion Award for Cleaning Services. Recognition of our commitment to excellence and customer satisfaction.

2023 Awards

2024 - Continued Growth

Today, we serve over 5,000 satisfied customers across Melbourne with a team of 50+ professional cleaners, maintaining the same personal touch that started it all.

2024 Current Success

Nepal Outreach

Star Cleaning is committed to making a global impact. Through our Nepal Outreach initiative, we support communities in rural Nepal by providing essential resources, education, and disaster relief. Our mission is to empower families and children for a brighter, more sustainable future.

Making a Difference in Nepal

Our commitment extends beyond borders. We believe in using our success to uplift communities in need.

1,200+

Children Supported

Access to education and school supplies in rural villages

15

Villages Reached

Delivering clean water, food, and health essentials

100%

Direct Aid

All support goes directly to Nepalese communities

How We Help

Education Access

Providing books, uniforms, and scholarships to children in need

Clean Water Projects

Building wells and water filtration systems for safe drinking water

Disaster Relief

Supplying food, shelter, and medical aid during earthquakes and floods

Nepal Outreach

Leadership Team

Meet the passionate leaders who drive our mission and ensure every customer receives exceptional service.

Prabesh Ghimirey

Prabesh Ghimirey

Founder & CEO

Sarah's vision of transparent, reliable cleaning services continues to guide our company's growth and commitment to excellence.

Prakhash Bhattrai

Prakhash Bhattrai

Operations Manager

With 8 years in operations management, Michael ensures every clean meets our exacting standards and customer expectations.

Hemanta Jung karki

Hemanta Jung karki

IT Support

Emma leads our customer success team, ensuring every interaction exceeds expectations and builds lasting relationships.

Future Vision

Looking Forward

As we look to the future, our commitment remains unchanged: to provide exceptional cleaning services while making a positive impact in our community. We're constantly innovating to serve you better.

Our goals for the coming years include expanding our eco-friendly service options, enhancing our digital platform for even easier booking, and growing our charity partnerships to help even more families in need.

But most importantly, we'll continue to treat every home and office with the same care and attention that started this journey in 2015. Because at the end of the day, it's not just about cleaning – it's about giving you the gift of time to focus on what matters most.

Ready to Experience the Difference?

Join thousands of satisfied customers who trust us with their homes and offices. Experience the reliability, transparency, and care that built our story.

Excellent Service